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The COVID-19 pandemic highlights how extreme markets can erase the long-term gains of equity markets in a matter of weeks.
The financial industry needs to move closer to the motivations of customers and away from the things the industry historically focusses almost exclusively on.
The immense value of the Age Pension is often underappreciated when markets are strong, but its worth is never greater than in a crisis.
The faster-than-expected drop-off in retiree spending casts doubt on some common rules of thumb and suggests that financial plans for retirees that assume a steady or increasing spending over time may be conservative relative to actual behaviour.
